The Heart of Ministry

This past week, I had the privilege of volunteering at a local outreach to the homeless. Various churches volunteer on a regular basis to hand out clothing and provide a free meal to people who obviously appreciate it.

I got to help out at the coffee station. And this gave me the freedom to engage several people in conversation.

One conversation was interesting. A rather intimidating figure came to our area, obviously angry with some interaction he had just experienced. The leaders have the guests sit at tables and wait to be invited to get in line for the food table. He had arrived and gone straight into the food line. Someone asked him to find a seat first and then get in line when his table was released. A reasonable request.

But he was someone who was filtering everything through "victim" lenses. You see, when you are living on the edge, it is common to encounter a pattern of authority figures saying, "No" or just pushing their weight around. Add to that, a childhood marked by abusive authority and abandonment, and you have a recipe for disaster. The food line worker was trying to help everyone get served. But this guest thought, "Here's one more power-hungry authority figure who thinks they can just push me around." And he got triggered.

The leader working with me decided to help him get served. She personally helped him through the line. And having received TLC, this brought him out of his foul mood.

I have heard pastors say, "I love the ministry--it's people I can't stand."

I can't begin to tell you how wrong-headed this attitude is. You see, ministry IS people. That is, Jesus did not die for fame or glory, He died for people. God loves people and the proof of that is Jesus.

"Dear friends, let us love one another, for love comes from God. Everyone who loves has been born of God and knows God. This is how God shows his love among us: He sent his one and only Son into the world that we might live through him. This is love, not that we loved God, but that he loved us and sent his Son as the atoning sacrifice for our sins. Dear friends, since God so loved us, we also ought to love one another" (1 John 4: 7, 9-11).

If we are going to pick up the ministry of Jesus, we will love people. How do we know that? Jesus loved people. And He demonstrated that by going to the cross. "Greater love has no one than this, that he lay down his life for his friends" (John 15: 13).

As the evening was wrapping up, the guest came back to the coffee station to talk. I could see that he was grateful for being treated with respect by my co-worker. As I engaged him in conversation, I began to see in him a hurting person who needed someone to listen and talk to him with dignity and respect. Perhaps he also needed a male authority figure to do that. So, I engaged him in conversation.

As we went deeper, I realized that there were a lot of painful childhood memories that were coming up. So I invited him to sit with me and talk. I merely asked questions and gave him the gift of listening and affirming. What had been a kind of power-defense position was now melted. He had been resistant to acknowledging God at all earlier in the evening. Now he allowed me to pray for God to bless him. I knew that this was a holy moment for him and perhaps a breakthrough. Only time will tell.

As we were preparing to leave, one of the leaders asked me with a sense of wonder, "What did you do?"

"What do you mean? I just listened to him and prayed for him."

"He has never been open to that kind of ministry. In fact, he has always come with an angry attitude and brought others who caused trouble."

I don't think there is anything special about me. The answer is simple: I had the opportunity to simply love someone in a way that they could feel it and God got his message of love through.

The challenge to all of us is to remember that the ministry is about people. God loves people and He calls us to love them too. Let us not get so caught up in external and material activity that we lose touch with the heart of ministry.